Privacy Policy

1. Information We Collect

RV Mobile Masters collects various types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, physical address
• Vehicle Information: RV type, make, model, and service-related details
• Contact Information: Submitted through our website forms or customer service
• Technical Information: IP address, browser type, device information

2. How We Collect Information

• Directly from you when you submit service requests
• Through website interactions and form submissions
• During phone or email communications
• Automatically through website analytics tools

3. Purpose of Data Collection

• Provide and manage RV repair and maintenance services
• Communication about your service requests
• Improve our website and customer experience
• Send promotional materials and service updates (with consent)
• Respond to customer inquiries

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• With service providers necessary to complete your RV repair
• To comply with legal obligations
• To protect our rights, property, or safety
• With your explicit consent

5. Data Protection and Security

• Implement industry-standard security measures
• Protect against unauthorized access and data breaches
• Regularly review and update security protocols
• Limit access to personal information to authorized personnel

6. Your Rights

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

7. Cookies and Tracking

Our website uses cookies to:

• Improve website functionality
• Analyze website traffic
• Personalize user experience

You can disable cookies through your browser settings.

8. Third-Party Services

We may use third-party services that collect, monitor, and analyze data. These services may use cookies and similar technologies.

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

10. International Data Transfers

Your information may be transferred and processed in locations outside your home country, maintaining the same level of protection.

11. Data Retention

We retain personal information only as long as necessary to provide services and meet legal obligations.

12. Policy Updates

We may update this Privacy Policy periodically. We will notify you of any significant changes via our website or email.